Privacy Policy
1. Information We Collect
When you interact with RegenOPet, we may collect information such as your name, email address, phone number, billing and shipping information, order details, and information you voluntarily provide when contacting our team. We may also collect basic technical information, such as your IP address, browser type, device information, pages visited, and general website usage data.
2. How We Use Your Information
We may use the information we collect to: Process and fulfill your orders Provide customer support and respond to inquiries Communicate with you about your orders or requests Send newsletters and updates when you have subscribed Improve our website, products, and customer experience Maintain website security Meet applicable legal and regulatory requirements
3. Pet-Related Information
You may choose to provide information about your pet when contacting RegenOPet or asking questions about our products. This information may be used to respond to your inquiry and provide relevant product information. Please avoid submitting sensitive medical information through general website forms. RegenOPet products are intended to support your pet’s health and recovery as part of a broader care plan and are not a substitute for veterinary diagnosis or treatment.
4. Orders and Payments
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve your experience. You can manage or disable cookies through your browser settings. Some website features may not function properly when certain cookies are disabled.
6. Newsletter and Communications
If you subscribe to RegenOPet communications, we may send occasional emails about joint health, recovery, new product research, and product updates. You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email.
7. How We Share Information
We may share necessary information with trusted service providers that help us operate our website and provide services to you, including payment processors, shipping providers, website services, email platforms, and other technology providers. We do not sell your personal information. We may also disclose information when required by law or when necessary to protect the rights, safety, and security of our customers, website, or business.
8. Data Security
We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of certain information and to opt out of marketing communications. If you have a privacy-related request, please contact us using the information below.
10. Third-Party Links
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Every pet’s situation is different. Browse by condition, explore individual products, or bring your questions to your veterinarian using the information on our product pages.
DISCLAIMER: RegenOPet products are intended to support your pet's health and recovery as part of a broader care plan. They are not a substitute for veterinary diagnosis or treatment. Always consult your veterinarian before starting any new treatment for your pet.